Last Updated: 2025/12/17

Xceed Professional (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xceedprofessional.com/ or use our residential and commercial cleaning services.

By accessing our website or requesting our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that you voluntarily provide to us when you contact us, request a quote, or schedule a service. This may include:
  • Full Name;
  • Email address;
  • Phone number;
  • Physical address (residential or commercial) for service delivery.
• Usage Data: When you visit our website, we may automatically collect non-personal information, such as your IP address, browser type, pages visited, and time spent on the site, to analyze trends and improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To schedule, perform, and manage the requested upholstery, carpet, and rug cleaning services.
• Customer Support: To respond to your inquiries, quote requests, and provide support.
• Communication: To send appointment confirmations, service updates, or promotional information (if you have opted in to receive them).
• Website Improvement: To improve the functionality, content, and security of our website.

3. Information Sharing

Xceed Professional does not sell, rent, or trade your personal information to third parties. We may share your data only in the following situations:

• Service Providers: With trusted third-party service providers who assist us in operating our website or conducting our business (e.g., payment processors), provided they agree to keep this information confidential.
• Legal Requirements: When required by law or to protect our rights, safety, or property.

4. Data Security

We implement appropriate security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

Our website may use “cookies” to enhance your experience. A cookie is a small text file placed on your device. You can choose to disable cookies through your browser settings, but this may limit some features of the website.

6. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Xceed Professional

• Address: 1870 The Exchange SE #200, Atlanta, GA 30339, United States
• Email: contact@xceedprofessional.com
• Phone: +1 404 829 0074